How Recovr Uses Chift to Automate Debt Recovery

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Problem

In house Integrations require constant effort and specific knowledge, distracting from product building

Revenue is not only a matter of invoicing clients but also ensuring that clients pay those invoices. Some companies struggle with this and spend a lot of time and effort managing payment reminders and tracking unpaid invoices. This is why debt recovery is crucial for many industries.

Recovr is an accounts receivable management tool that allows financial teams, invoice tracking teams, or simply managers to automate and improve their invoice-to-cash process. This means having a clear view of unpaid invoices and advanced automated client reminders. Thanks to accounts receivable management, Recovr clients get paid 30 to 50% faster while spending much less time following up on unpaid invoices.

To access accounts receivable data and manage reminders, Recovr connects to accounting software, ERP software, and even email accounts through integrations.

But not just any integration will do the trick. As Recovr’s CEO Alessandro Drappa told us, users expect their specific tools to be integrated as standard:

"The client will not give us any bonus points for offering an integration to their current tools. They expect it and would not sign with us if their tools were not supported." Alessandro Drappa, Recovr CEO

Like most SaaS companies, Recovr’s team first built their own integrations for full control. But they quickly realised that in order to properly maintain integrations (API changes, API access, client issues, etc), they would need to take developper hours off of their core product.

"The time we spend building and maintaining an integration is time we could spend improving our product. And the quality of our product is what ultimately matters the most to our clients." Alessandro Drappa, Recovr CEO

Solution

Recovr is integrated with Chift's Unified Accounting API, providing a more streamlined and scalable approach

Following Recovr’s search for a scalable approach to integrations, they met with our team so we could help them scale their integrations faster. Using our Debt Recovery endpoint, Recover can access Chift’s Accounting API and get standardised data from various accounting platform like Horus, Exact Online, Winbooks, Sage BOB50, Pennylane, Cegid Loop, etc.

In a single API call, Recovr imports client information, open invoices, matches them to payments, and pulls PDF invoices. They can also filter data and, for example, import all open invoices from the last 14 days.

On the user side, Recovr’s clients can now seamlessly connect to their favorite accounting tools through Recovr’s interface, only leaving it for authentication.

Happy with their experience, the list of Recovr integrations managed by Chift is poised to grow in the future:

"Ideally, we want Chift to handle all our integrations in the future so all our integrations are handled in one place. This would be the simplest solution." Alessandro Drappa, Recovr CEO

Result

Recovr can connect quickly to more accounting software through Chift's Unified API and can serve more customers

Outsourcing integrations to Chift enabled Recovr to concentrate on enhancing their core product, freeing them from the excessive time and resource demands of building and maintaining multiple integrations.

Thanks to the use of our Unified Accounting API, Recovr can ship new integrations faster to its customers. The need for separate integrations for each tool is eliminated. Imported data from all connected accounting tools follows a standard format.

Chift’s scalable solutions, which connect to most major ERP and accounting tools, allow Recovr to serve a broader range of customers more efficiently. As we regularly add accounting tools from different countries to our Accounting API, we will be there to support Recovr’s expansion across markets.

Alessandro sums up his experience working with Chift:

"We tried multiple integrators and Chift was and is the most reactive and professional out of them. If there is any problem we get quick answer and fast solutions." Alessandro Drappa, Recovr CEO

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